NSW committee launches end user training, urges stakeholders to participate 

By Joy Enamuna

 

The National Single Window Committee has called on stakeholders to enrol in its end user training programme, which commenced on Monday, February 16, 2026, ahead of the deployment of the Single Window Platform on March 27, 2026.

The Director of the NSW Committee, Mr Tola Fakolade, at town hall meetings held in Apapa, Lagos, last week, urged importers, exporters, customs brokers, and freight associations to take advantage of the training sessions.

Stakeholders can register for the training at https://booking.nsw.gov.ng.

Fakolade said, “The training is designed to guide you on how the system works, how to navigate it, and how to complete all the processes included in phase one of the project. It is very important for stakeholders to prioritise this training so that when we go live, you will not encounter difficulties completing the processes.”

The end user training, which began on February 16, 2026, will hold in Lagos, Abuja, Port Harcourt, and other regions.

There are six locations in Lagos alone, allowing participants to choose the most convenient option.

“Please register; it is very important because each classroom size is limited, and we want to accommodate everyone properly. This training is extremely important,” Fakolade stressed.

He explained that the training would be hands-on, with laptops provided for participants to gain practical experience with the system.

The NSW Committee is also establishing a transition committee comprising representatives from all agencies involved in the first phase, including the Standards Organisation of Nigeria, Nigeria Customs Service, Quarantine, National Agency for Food and Drug Administration and Control, and National Environmental Standards and Regulations Enforcement Agency.

“We will also consult with freight forwarders and licensed customs agents to ensure we have case studies covering different scenarios and potential challenges. Each agency will be handled differently; the way we address NAFDAC cases will differ from how we handle SON cases, but we will ensure clarity throughout.

“We are also providing help desks and walk-in centres. The goal is to ensure that the transition is seamless,” he added.